Shipping policy

 Execution and delivery:

  1. All orders are processed and shipped within 3-5 business days. Unless stated otherwise in the product description and / or the product is a pre-order. Orders are not shipped or delivered on public holidays. If we have a large number of orders, shipments can be delayed by several days. If your order is significantly delayed, we will contact you by email. As soon as the goods to be delivered have been delivered to the delivery address specified by the buyer, the risk regarding the goods will pass to the buyer.
  2. The following also applies to the delivery of furniture. A condition for the delivery of furniture in apartments is that - if the apartment is not on the ground floor - there must be an elevator in the apartment that can transport the furniture. When purchasing furniture, the buyer also guarantees that the furniture (at least the purchased piece of furniture) can reach the desired location without obstacles and extra efforts. In the unlikely event that the piece of furniture does not fit, there is no lift, or if extra efforts are necessary, Living-in will return the piece of furniture. The costs of this return shipment are at the expense of the Buyer.
  3. The buyer shall ensure that upon delivery of furniture, or at least a piece of furniture, the driveway is sufficiently cleared, there is sufficient passage in the walkways or stairwells and that obstacles are removed from the ground, the wall or the ceiling.